Table of Contents

Refund Policy

Last Updated: March 9, 2026

At BasicVCC.com, we strive to provide reliable virtual card services to our customers. This Refund Policy outlines the conditions under which refunds may be issued.

1. General Policy

Due to the digital nature of Virtual Credit Cards (VCC), all sales are generally final and non-refundable once a card has been delivered.

However, refunds may be issued under specific circumstances outlined below.

2. Eligible Refund Cases

You may be eligible for a refund if:

The VCC was not delivered after successful payment.
The card details provided are invalid or non-functional at the time of delivery.
A duplicate payment was made due to a system error.
The service could not be provided due to a technical issue on our platform.

Refund requests must be submitted within 24 hours of purchase.

3. Non-Refundable Situations

Refunds will not be issued in the following situations:

The card has already been used, partially used, or successfully added to a platform.
The card is declined due to merchant restrictions, platform policies, or regional limitations.
The customer entered incorrect information during purchase.
The customer changes their mind after delivery.

4. Verification Process

Before processing a refund, BasicVCC.com may request:

Order ID or transaction ID
Payment proof
Screenshots showing the issue

Our support team will review the request and respond within 24–72 hours.

5. Refund Processing Time

If a refund is approved:

Refunds will be sent to the original payment method whenever possible.
Processing may take 3–7 business days, depending on the payment provider.

6. Fraud & Abuse

We reserve the right to deny refund requests if fraud, abuse, or suspicious activity is detected.

7. Contact Us

For refund requests or questions regarding this policy, please contact us:

Email: support@basicvcc.com
Website: https://basicvcc.com